About 2 months ago my family grew by one more.
When we had our baby, the reality that we could no longer fit our
family into a car hit us. Our back seat simply would not fit 2 carseats
and a carrier car seat. So off the the dealership we went to buy a
mini-van.
After browsing several dealerships in one day. I found
two vans that I liked at two different dealerships. Here is how I got a
van that is practically brand new, though the year of the van is 1996,
for $8,999.00. The best part about it is, you can do it too!
First, my husband and I went to 3 different dealerships. We found three vans that we loved. at the last dealership, I fell in love
with a particular van. The van was marked at $13,995. I mentioned to
the salesperson that there was a van that was practically identical at
the dealership right across the street that was priced at only $9,999.
I told my husband that maybe we should just go across the street and
see about getting that one. I did this intentionally right in front of
the salesman loud enough so that he could hear me. Within two seconds,
maybe less, he chimed in with, "Let me talk to my sales manager and see
what we can do for you." I agreed. I was expected him to come back
with a price that matched the dealership across the street. To my
amazement, he came back with a price of $8,999! That was a full $5,000
LESS that the original price with NO trade-in
and nothing down! We jumped on that offer and signed the contract
within 45 minutes. We did insist that they give us a 30 day dealer
warranty with no deductible. They agreed.
Being the "savvy shopper" that I am, I immediately drove my new van
off the lot and took it to my father, a mechanic. He gave the car a
good evalutaion and gave me a list of everything that was wrong with
it. On my way home that night, my service engine light came on, six
hours after I signed the contract. To say I was upset would be an
understatement!
I got up the next morning and purposely got myself
all worked up and ready for battle. I waited for one hour after the
dealer opened then drove my new van
back to the dealership. The trick here is to not call ahead of time
and go to the dealership at a busy time, usually on the weekends.
One thing that dealers count on you not knowing is that, by law, you have a 72-hour cooling off period
to take any major purchase back to where you got it and return it for
no reason. So knowing this, I went back. As soon as I pulled into the
lot, I was approached by another salesman. His first reaction to me was
to ask me how I was. I replied with a simple, "Not good!" He asked
what was the matter and I told him and gave him a list of everything
that was wrong, including a cupholder being missing. I let him know
that no matter how much I liked the van, I was had no reservations
about giving it back, after all, I was within my legal limit.
He immediately went back and got the sales manager, I vented to him, in front of other customers. He took back my keys and put my van into the shop immediately to save face in front of the other customers. he gave us a loaner van to use in the mean time.
After
two days, I still didn't have my van back, so I called the edalership
and told them that unless I could get another 72 hour cooling off
period, he could keep my van. I was obviously not going to be stuck
with a van that I only had for 6 hours! Needless to say, I got my time
extended.
My van was returned to me that day. My cooling off period was extended, I had the 30 dealer warranty
and the repairs were made. Curious as to what needed to be fixed? He
is the list: the catalytic converter, several sensors, the
transmission, the alignment was out, two tires were worn, it needed an
oil change, the gas cap was missing and my cup
holder was broken. By the time my repairs were done, my $8,999 van was
worth a total of $15, 127! I got a practically new van after all the
work was done! Then 2 days before the dealer warranty was up, I took it
back in and got a new belt in the motor. I got a lemon and made
lemonaide, you can too!
Lemonaid from a Lemon
Posted by CB Blogger
Blog, Updated at: 4:00 AM
